Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Help Center
  1. Help Center
  2. Zone Access Management

Zone Access Management

Welcome! You can raise a request for Zone Access Management using the options provided.

  • Zone Access

Required fields are marked with an asterisk*

Please provide both the first and last name.

Please remember to add this, if you are inquiring on behalf of someone else.

Drag and drop files, paste screenshots, or browse
Powered by Jira Service Management
{"xsrfToken":"5ab9aea742bd673631bda223247b06bdda3c6159_lout","branding":{"id":"43","key":"zam","name":"Zone Access Management","portalBaseUrl":"/servicedesk/customer/portal/43"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/b5883311-ce8f-4e4a-aacf-c6466f6bc408/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzMjE2NzRkMC1mNzBlLTQyZDItOTEwZS0xOGY4YWQxNjhhMzciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmI1ODgzMzExLWNlOGYtNGU0YS1hYWNmLWM2NDY2ZjZiYzQwOCI6WyJyZWFkIl19LCJleHAiOjE3NzA5ODY3NTUsIm5iZiI6MTc3MDk4NjE1NX0.UxYROty-trsJZK_Vwqg2LvPMexNVjuGy3JGqqY-QVCw&client=321674d0-f70e-42d2-910e-18f8ad168a37&mode=fit","logoId":"b5883311-ce8f-4e4a-aacf-c6466f6bc408","isLogoAvailable":true,"helpCenterTitle":"Your WTA Technology Portal","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Your WTA Technology Portal","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#2d0046","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/9da0b671-cfc1-4a3b-8e82-c731ae819f68/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzMjE2NzRkMC1mNzBlLTQyZDItOTEwZS0xOGY4YWQxNjhhMzciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjlkYTBiNjcxLWNmYzEtNGEzYi04ZTgyLWM3MzFhZTgxOWY2OCI6WyJyZWFkIl19LCJleHAiOjE3NzA5ODY3NTUsIm5iZiI6MTc3MDk4NjE1NX0.XWt0yTiQKMNQs0wjxDHfyI9lwYROutxZD-ZPQGX5O9o&client=321674d0-f70e-42d2-910e-18f8ad168a37&height=300&mode=fit","bannerMediaApiFileId":"9da0b671-cfc1-4a3b-8e82-c731ae819f68","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#2d0046","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"43","key":"zam","projectId":10394,"serviceDeskId":43,"name":"Zone Access Management","description":"<p>Welcome! You can raise a request for Zone Access Management using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/43","reqTypes":[{"id":"729","name":"Zone Access","descriptionHtml":"","callToAction":"Zone Access","introHtml":"","icon":10511,"iconUrl":"https://wtatennis.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[172],"key":""},{"id":"718","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://wtatennis.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":172,"name":"Common Requests"}],"orderMapping":{"172":[729]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":43,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ZAM","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzMjE2NzRkMC1mNzBlLTQyZDItOTEwZS0xOGY4YWQxNjhhMzciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDM5NCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzA5ODczNTUsIm5iZiI6MTc3MDk4NjE1NSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.DE9qnDCQxWtVLfKWVWNT90GIMXZfVFG9DB9IenNqoI4","targetCollection":"upload-project-10394","endpointUrl":"https://api.media.atlassian.com","clientId":"321674d0-f70e-42d2-910e-18f8ad168a37","tokenDurationInMins":20}},"reqCreate":{"id":729,"projectId":10394,"issueType":{"id":"10009","name":"[System] Service request"},"form":{"name":"Zone Access","descriptionHtml":"","callToAction":"Zone Access","intro":"","instructions":"","icon":10511,"iconUrl":"https://wtatennis.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10193","fieldConfigId":"10341","label":"Full Name","description":"Please provide both the first and last name.","descriptionHtml":"<p>Please provide both the first and last name.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["Zone Access Request"]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10478","fieldConfigId":"10673","label":"Email","description":"Please remember to add this, if you are inquiring on behalf of someone else.","descriptionHtml":"<p>Please remember to add this, if you are inquiring on behalf of someone else.</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"multiuserpicker","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multiuserpicker","fieldId":"customfield_10003","fieldConfigId":"10103","label":"Approvers","description":"","descriptionHtml":"","required":false,"displayed":false,"defaultList":[],"presetValues":["712020:7bd0ff4c-5cfb-43bb-9e3a-6b7826636ff0","712020:24d8a55d-954a-4a0e-9699-5899961ce22d","c56a2d48-50fc-485a-ae74-0e891fc7c970"],"defaultListAsJson":"[]","autoCompleteUrl":"https://wtatennis.atlassian.net/rest/api/1.0/users/picker?fieldName=customfield_10003&showAvatar=true&query="},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_11138","fieldConfigId":"11433","label":"WTA Affiliation (Tournament or Player Name)","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_11139","fieldConfigId":"11434","label":"WTA Zone Requested","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"11024","label":"Tournament Zone","selected":false,"children":[]},{"value":"11025","label":"Officiating Zone","selected":false,"children":[]},{"value":"11026","label":"Legends and Alumni Zone","selected":false,"children":[]},{"value":"11090","label":"Player Zone","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/43/create/729","requestValidateBaseUrl":"/servicedesk/customer/portal/43/validate/729","calendarParams":{"firstDay":0,"date":"2026-02-13T07:35:55-0500","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzMjE2NzRkMC1mNzBlLTQyZDItOTEwZS0xOGY4YWQxNjhhMzciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDM5NCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzA5ODczNTUsIm5iZiI6MTc3MDk4NjE1NSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.DE9qnDCQxWtVLfKWVWNT90GIMXZfVFG9DB9IenNqoI4","targetCollection":"upload-project-10394","endpointUrl":"https://api.media.atlassian.com","clientId":"321674d0-f70e-42d2-910e-18f8ad168a37","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=wtatennis","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"5ab9aea742bd673631bda223247b06bdda3c6159_lout","baseUrl":"https://wtatennis.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://wtatennis.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"321674d0-f70e-42d2-910e-18f8ad168a37","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"24e3dff761ae45b7805dc19473a37904","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://wtatennis.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}